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Billing and Cancellation Information

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PLEASE READ THIS BEFORE YOU CANCEL We have noticed an increase of fraud over the past few months. Unfortunately, much of this fraud is perpetrated by customers who have legitimately purchased services, but later deny having done so to their credit card companies. Please keep in mind this is illegal, in fact this is a felony punishable by jail time. We fully investigate all claims of credit card fraud which may include asking you to sign an affidavit. In addition, if you perpetrate such activity, your credit card may be black listed and may be unable to be used for any internet purchases.

That said...

We're sorry you are ready to cancel your account with us, but want to thank you for your patronage, and hope that you return to our collection of websites in the future.

When you signed up for a membership to one of our websites, you joined through one of our "third party" billing partners. If you wish to cancel your membership, you'll need to do so through that billing company. The easiest way to find which billing company you came through is to look at your original e-mail receipt.

Within the information contained in the receipt, you will find the billing company, the transaction ID, and which e-mail address you used to sign up with. Please have that information handy when cancelling or for any billing issues or inquiries. Once you have that information, proceed to the steps below to cancel your account.

To cancel your account, or if you have billing questions, please refer to the billing company links below.

CCBill - https://support.ccbill.com/

Epoch - https://epoch.com/billingsupport/

WTS Check - http://www.achdebit.com/customer_support.html

GXBill - http://www.gxbill.com/customersupport.html

NetCash - https://www.netcash.com/engine/overview/welcome

Pure Vanilla - https://www.purevanilla.com/

365Billing - http://secure.365billing.com/support/

If you are being billed by Diamond Key LLC (DKLLC) use these links:
1) RSBilling - https://secure.rsbilling.net/cancel/
2) Sentry Payments - https://secure.sentrypayments.com/cancel/
3) NetBilling - https://secure.netbilling.com/gw/native/selfservice1.2?110292328422

Updated: 2009-08-30



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